Terms of Service

1. The client is fully responsible for all content, logos and graphics, and all other media (hereafter collectively referred to as ‘content’) given to Web Works Inc (Web Works) for use on the client’s website. Web Works takes no responsibility for copyright infringement, plagiarism, or other illicit use of content provided by the client. Web Works reserves the right to refuse any content it deems inappropriate or potentially offensive, such as, but not limited to, pornographic, hate-related, violent, or illegal content.
2. The client must provide all content before the website can become available online. Billing will continue with or without completed content.
3. The client will be automatically billed the agreed upon monthly fee for the life of the service. By agreeing to this contract, the client commits to at least twelve (12) months of service or pay an early termination fee equal to 80% of the remaining payments in the first twelve months.
4. Late invoices will incur a fee of 2.75% of the balance per month. Failure to pay invoices by the due date may result in the website or hosting account being suspended and taken offline.
5. The client may change packages anytime, including during the initial twelve months, with only the difference billed. If downgrading to a lower package, the client must identify what content, email accounts, and other features he would like to be removed to meet the specifications of the lower package. If these instructions are not received by the first billing period that reflects the new price, content and features will be removed arbitrarily.
6. Once a design concept is approved by the client for the website, the client must use their upgrade hours to make changes to the design of the website. Billing will begin when the website is completed or when any content (temporary or otherwise) is placed online, whichever comes first.
7. The number of times the client can change or update his content is limited based on the product(s) purchased. Refer to individual product specifications for the number of included upgrade hours per year. Additional hours may be purchased separately.
8. The client may move his website to other hosting outside of our company at any time after the initial twelve months (unless the early termination fee is paid) for a flat fee. In either case, the website files will be provided to the client as a downloadable Zip file or similar media, and the account will be considered closed. If a new account with the same client is to be opened, it will be subjected to the same conditions as a new account from a new client.
9. When updates, changes, additions, subtractions, etc. for a website (referred to collectively as 'updates') are submitted from the client, several conditions apply. Many website packages include a certain number of Update Credits. Each credit is roughly worth one (1) hour of web design and development for a particular website. When the included credits have been used in a twelve month period from the client's sign up date, additional credits may be purchased separately. Updates (whether using included Update Credits or separately) are billed or used at a minimum of 30 minutes, and rounded up to the nearest half hour.

Updated 1/29/2012